Refund policy

Summo Notes sells digital study materials that you download straight after purchase. Please pick carefully. Because of the nature of digital products, we usually cannot offer a refund for change of mind once the files have been delivered.

Your rights under the Australian Consumer Law still apply, and they cannot be excluded. If a product is faulty, is missing files, will not download, or is significantly different from what we described, you are entitled to a remedy. Depending on the problem that might be a corrected or replaced file, or a refund.

If something is wrong, email hello@summonotes.com.au within 7 days of your purchase with your order number and a short note on the problem. We reply within 3 business days and sort it out, usually by sending a fixed file or arranging a refund.

Payments and any refunds are handled by our payment provider, Lemon Squeezy, which is the seller of record for your order. Approved refunds go back to your original payment method.

This policy does not limit any rights you have under the Australian Consumer Law.